Email: khan2010@yahoo.com                                           FAISAL A. KHANMobile: (214) 966-3791     

                  US Citizen

OBJECTIVE

Seeking a strategic position supporting RAN, EPC, and IMS networks (GSM, UMTS/WCDMA, & LTE) with potential growth and career advancement within the telecom/wireless and cable industry applying principles and expertise in SDN, NFV, and Cloud based technologies as applicable towards 5G and Big Data

 

EDUCATION

Bachelors COMPUTER SCIENCE w/Concentration in Numerical Analysis-1998

Rutgers University-New Brunswick, NJ

MBA w/Concentration in Product Management-2006

The University of Texas at Dallas School of Management-Richardson, TX

 

STRENGTHS

Professional and/or Consulting Services, LTE Knowledge/Expertise, Excellent Oral and Written Communication skills including Presentations, Good Team Player, Ability to take abstract concepts with minimal visualization and turning them into cutting edge high quality productive solutions, Good organizational and problem solving skills

 

SUMMARY

Experience:

·   8+ years total experience in wireless industry in the following areas:

o   Oracle (9/2012-Current): Working as a Professional Services Architect/Engineer as part of the Professional Services-BNS supporting pre/post-sales, project management, IOT, Deployment, Integration, MOP Development, ATPs,  implementation engineers, customers/partners, and other relevant stakeholders to successfully scope and deliver optimal solutions for the overall Packet & IMS Core, specifically: MME, PCRF , PGW, SPR/HSS , & P-CSCF in the Verizon Wireless , Rogers, Syniverse Technologies, & Jasper Wireless LTE network(s); Supporting various cable customers, i.e. Bright House Networks, in the PCRF domain as far as installation, integration, upgrades, and overall assessment in their network

o   AT&T Labs (10/2011-10/2012): Worked in Regional Packet Core as a LTE MME Design Engineer supporting the Ericsson MME Maintenance and S4 SGSN projects specifically from an IRAT (4G to 3G and vice versa) CSFB testing, field support, issue management & overall vendor management (WCDMA & LTE MME Design Engineer)

o   Ericsson (9/2010-9/2011): Worked in Packet Core GSM, WCDMA, & LTE as a Technical Support Engineer supporting the AT&T 3G/LTE networks

o    5+ years consulting experience in the areas of Systems Integration and Test Engineering supporting telecom/wireless infrastructures

Accomplishments:

·   Developed VM PCRF system lab, based on NFV and SDN principles, built to Verizon specifications supporting production environment supporting Policy design and VzW Policy MOP development project

·   Developed, Implemented, & Validated policies based on new features and customer requirements ensuring overall success from E2E and IOT perspective

·   Installed, Configured, & Integrated PCRF and SPR/HSS for various LTE customers supporting VoLTE projects for VzW

·   Developed and deployed policies with respect to the customer requirements for the PCRF

·   Upgraded and enhanced SPR/HSS production sites based on new features and functionalities for various LTE customers

·   Configured Verizon Wireless PCRF IOT Lab in Tekelec Lab for Professional Services team

·   Developed Gold Standards with respect to each Tekelec PCRF release encompassing features and configurations for Verizon Wireless

·   Developed FOA Test Plan outlining new features functional testing  for the Tekelec PCRF in the Verizon Wireless network

·   Managed FOA issues, executed testing , and provided overall customer support for the Tekelec PCRF at Verizon Wireless

·   Managed and successfully conducted AT&T Labs-RPC CSFB testing w/r to major MME patches and software releases

·   Managed Ericsson 3G SGSN Pooling Project for 11 AT&T Markets

·   Conducted Root Cause Analysis for APG40, SGSN, SGSN Pooling, & MME trouble tickets

·   Developed tools and trackers for Case Management, SGSN Pooling, & other projects

·   Led the APG40 Outsourcing project to Mexico

Technical Skills:

       Understanding of:

·   5G Architecture and principles (i.e. Cloud and Big Data applications)

·   CDMA, eHRPD, GSM (2G), UMTS/WCDMA (3G), & LTE (4G), IMS (VoLTE),  5G Architecture and Call flows

·   vmWare, NFV, SDN, & Cloud

·   OSS, OSI-7 Layer Model, TCP/IP Model, VoLTE, SS7, DSR, DRAs

Familiar with:

·   Seagull Traffic Simulator, DiamCLI, Wireshark Protocol Analyzer, VMWARE, PRIMUS, LOG MERGER, RING BUFFER, PDC STATS, & BUSINESS OBJECTS

·   Installation, configuration, & integration of PCRF and SPR/HSS nodes in IMS Core Network

·   Spirent LandSlide (Simulator) & HP Quality Center (QC)

·   Collecting and analyzing data techniques (node dump)

·   Routers, hubs, switches, VPN, & firewall

Working Knowledge of:

·   All aspects of PCRF hardware (CMP+MPE+MRAs---Tekelec Policy box) and software

·   All aspects of SDM (SPR/HSS) hardware and software

·   All aspects of SGSN-MME hardware (MKIV , MKVI, & MKVI+ Ericsson and NSN platforms)

·   All aspects of NSN and Ericsson S4 SGSN

·   Gateway: CISCO ASR 5000 & SBC

·   All aspects of CMTS and PCRF in cable infrastructure

·   LTE Interfaces and protocols & CS Fallback Testing

·   IMS Core (SPR/HSS, P-CSCF)

Proficient in:

·   Linux, UNIX, MS Office: Excel, PowerPoint, Visio & Word

Awards/Certifications:

·   Ericsson Services Engineer Assessed

·   Cisco Certified Network Associate (CCNA)

PROFESSIONAL EXPERIENCE

Oracle (formerly Tekelec), Dallas, TexasSep ’12 – Present

Professional Services Architect/Engineer (Consultant)

·   Provide Professional Services-BNS supporting pre/post-sales, project management, implementation engineers, customers/partners, and other relevant stakeholders to successfully scope and deliver optimal solutions for the PCRF , SPR/HSS , & P-CSCF in the Verizon Wireless , Rogers, Syniverse Technologies, & Jasper Wireless LTE network(s)

·   Support deployment for the PCRF , SPR/HSS , & P-CSCF, specifically, installation and integration as supporting the Verizon Wireless, T-Mobile, Syniverse, Rogers, Bright House Networks, and Jasper Wireless LTE Network(s)

·   Develop virtual systems (vmware) to in order to support Verizon Policy MOP Development for any new requirements

·   Simulate production issues in lab to effectively handle and resolve any customer issues

·   Provide VoLTE and IOT on-site  support for the Verizon Wireless LTE network

·   Develop initial system analysis/site survey/LTE network architecture/design, implementation strategy design, network integration strategy, system provisioning strategy, capacity analysis, Test Plan(s) and other services as specified by the statement of work (SOW)

·   Implement Service delivery activities, such as supporting on-site and remote implementation of new systems and facilitating technical discussions

·   Develop and test Methods of Procedure (MOPs) supporting lab and production environments as pertaining to the PCRF and SPR/HSS release(s)

·   Develop and test Acceptance Test Plan(ATPs) supporting lab and production environments as pertaining to the PCRF and SPR/HSS  release(s)

·   Develop Gold Standards for Verizon Wireless LTE network configurations with respect to each PCRF release

·   Design and Develop use cases, call flows, policies, routing rules, and database query logic/scripts based on new features for each release as pertaining specifically to Gx, Gxx/Gxa, Sh, & Rx interfaces

·   Support customer with respect to call flow, feature, and functional testing

·   Work with customer to ensure overall PCRF seamless integration with PGW, HSGW, SCF & IMS Core products as required for "turnkey" Solution implementations

·   Work with customer to ensure overall SPR/HSS seamless integration in customer network as required for "turnkey" Solution implementations

·   Support Pre-Sales activities such as demonstrations, trials, and Solution scope definition for each release

·   Participate in the design, delivery, and administration of a Mentorship program for Professional Services personnel and Partners

·   Support project managers with respect to overall release planning and milestones exceeding customer objectives

AT&T Labs, Redmond, WashingtonOct ’11 – Oct’ 12

LTE MME Design Engineer (Consultant)

·   Evaluated and analyzed vendor solutions and software releases for Packet Core specific to Ericsson MMEs deployed as part of the AT&T 4G LTE network

·   Worked with internal and external teams with respect to design, planning, execution, and FFA for related MME patch and release testing

·   Monitored and analyzed defects using Quality Center (QC) tool

·   Developed weekly lab reports using QC for executive audiences, specifically highlighting test stats, overall progress/status, and tracking any related quantitative data

·   Performed regression testing, feature verification testing and acceptance test plan for the Ericsson MME MKVI+ platform

·   Developed test cases for test object lists in order to validate design and software releases of MMEs, specific in many instances to CSFB testing

·   Developed high-level test strategy covering load testing for both Ericsson and NSN S4-SGSN (NDR/TOL/Specs) as well as test cases/scenarios

·   Utilized Spirent LandSlide to simulate load and traffic for the busy hour of the network on the node, primarily the S4 interfaces ensuring most importantly intermobility between WCDMA and LTE

·   Collaborated and drove Ericsson and NSN throughout the load testing preparation, execution, troubleshooting and conclusion

·   Hosted and led project calls for internal and external customers

·   Developed formal documentation for all test results detailing the methodology employed, tools, platforms validated and their capabilities

·   Provided technical support as relating to 3G SGSN and MME pooling

·   Conducted and Analyzed traces on pertinent interfaces using WireShark

·   Verified and validated vendor MOPs in lab environment

·   Worked closely with AT&T/Ericsson/NSN Project Management and AT&T/Ericsson/NSN Engineering teams resolving technical issues

Ericsson, Plano, TexasSept ’10 – Sept’ 11

Technical Support Engineer

·   Provided 24x7 remote Technical Support involving Packet Core (GSM, UMTS/WCDMA, & LTE) for associated network elements including – APG40, MSC, SGSN,& MME for AT&T

·   Actively analyzed and reviewed KPI(s) in Proactive Support (PAS) Monitoring Reports for the SGSNs in and out of pool

·   Worked on CSRs related to APG40, SGSN, and MME

·   Provided technical support to internal and external customers as relating to 3G SGSN Pooling

·   Conducted and Analyzed traces on S1(eNB-MME) and X2 (eNB-eNB) using WireShark

·   Lead teams with in Ericsson and AT&T on Weekly National Hot Issues seen in Packet Core environment

·   Developed and tested MOPs in lab and customer environments

·   Conducted Root Cause Analysis (RCA) for critical issues and provided recommendations on corrective actions in the form of Formal Answers and Technical Responses

·   Interfaced with Ericsson internal and external customers remotely to resolve troubleshoot/answer questions

·   Worked closely with PLM (Design), Project Management, SDM (Service Delivery Manager) and AT&T Advanced Technical Support (ATS) teams resolving technical issues

eMacros, Austin, TexasSept ’08 – Sept ‘10

RAN Support Engineer

·   Conducted call flow testing, analyzing specific cells as applicable to concerning drive testing data for 3G and LTE networks

·   Responsible for overall regression, manual, and user acceptance testing; presented RCA results to internal/external customer interface with regards to issues, specifically cells with large amount of dropped calls, as well as, various other impacting KPI(s)

·   Developed Test Plans and Identified areas of optimization for each software release as pertaining to the 3G and LTE RAN networks

 

REFERENCES:  Furnished Upon Request